Besides the fact that the British Dental Health Foundation is an independent UK charity that offers free and impartial advice on dental issues to the public; it also runs the Dental Helpline, which advises the public to get in touch in case a patient is concerned about his rights or the cost(s) involved while receiving NHS dental treatment.
Chief Executive of the BDHF, Dr. Nigel Carter, stated that, "Dispatches has highlighted some of the concerns experienced by many people about UK dental care. Whilst some of the programme's content was very disappointing for the image of dentistry, the main loser could be the public if they choose to delay or cancel their treatment because of concerns like charges.”
The Foundation cares about the services patients can expect from their NHS dentist, as well as their rights and the cost(s) of treatment.
“The good news is that the public can seek advice and help from our free and impartial Dental Helpline. Our team of qualified dental professionals can advise on subjects such as dental terms, treatment procedures, oral hygiene, current UK legislation and regulations, NHS and private dental charges, complaints procedures, and referrals to other organisations,” Dr. Carter added.
“We hope the public will take advantage of our helpline service. It is really important that the public trusts and has an excellent relationship with their dentist. Our experience indicates that some of the issues raised in last night's Dispatches are a minority and most patients receive an excellent public service from their dentists. With our help patients can become better informed and more confident to get the best from their dentist and maintain excellent oral health."
Source: British Dental Health Foundation
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